To open device manager, access the link below and follow the steps: You may open device manager and disk management on your computer and check if the external harddrive is detected in this windows. My options seem to be to send it away for data recovery or get a replacement. It is a portable drive, so no power cable. The drive still lights up and powers up when attached to the laptop. When I go through the seagate troubleshooter it ends up telling me to send it to them for data recovery. I have tried on other PCs, have changed the cable, tried multiple usb ports but it is not being detected anywhere.
I ran driver boost and it was detected but it stated it used a system driver so did not flag up any errors Now the drive is not even being detected at all. I was then unable to view files on my external drive but could still see the folders. (while I was formatting the internal drive I think a message came up about formatting the external.or deleting the recycle bin, im not sure what it said but I cancelled Recently my d drive (internal data) malfunctioned and I eventually had to format it. I have been running my external drive on my laptop running windows 7 for months
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